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Message504

Author Daniel
Recipients jacin
Date 2010-05-28.21:36:12
Content
Thanks for the bug report.  Unfortunately I don't't have a "getting
started" guide just yet.  The HUD should appear automatically, so this
does indeed sound like a bug.  If you can provide me the following
additional information, we can narrow down the cause of the problem
and get this fixed as soon as possible.  Once we've solved your
problem, I will also send you a discount code.

First if you can submit a screenshot of one of your Full Tilt tables
that would be very helpful.  Poker Sleuth uses a variety of heuristics
to distinguish table windows from the lobby and other windows, and
it's possible that something went awry.

Here are several things to confirm within Poker Sleuth.

Click on the Poker Sleuth icon in the Windows System Tray to open the
Options Window.  You should see the Full Tilt hand history directory
in the list of automatically detected hand history directories.

Next, click on the HUD tab.  The top panel lists all of the running
poker clients that Poker Sleuth has detected.  When Full Tilt is
running, it should appear there.  The bottom panel lists all of the
open table windows that Poker Sleuth has detected.

Probably, you will discover something missing in one of those three
places.  Let know which one.

Finally, what version of Windows are you running?

I'm writing this from my cell phone, so please forgive any
typographical errors. :-)

Regards,
Daniel
History
Date User Action Args
2010-05-28 21:36:12Danielsetrecipients: + jacin
2010-05-28 21:36:12Daniellinkissue318 messages
2010-05-28 21:36:12Danielcreate