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Message506

Author Daniel
Recipients jacin
Date 2010-05-29.00:10:34
Content
I'm glad you like the Player Analyzer. :-)

Thanks for the additional information.  The screenshot looks pretty standard.  I don't think that's the cause of the problem, unless the tournament name or your login name contains the word "Lobby". ;-)

Could you reproduce the problem, exit Poker Sleuth, then send me the following log file?

%USERPROFILE%\Local Settings\Application Data\PokerSleuth\stderr.log

It's a plain-text file that you can open in Notepad.  It should contain one or more lines similar to the following:

 2010-05-28 18:18:31.500000 inject_attempt(4196, True, 'FTP')

... probably followed by a line that contains an error code.

What brand of antivirus software do you use (if any)?  I don't know of any incompatibilities, but it's theoretically possible for antivirus software to create this kind of problem.

Thanks,
Daniel
History
Date User Action Args
2010-05-29 00:10:34Danielsetmessageid: <1275091834.68.0.783856560858.issue318@pokersleuth.com>
2010-05-29 00:10:34Danielsetrecipients: + jacin
2010-05-29 00:10:34Daniellinkissue318 messages
2010-05-29 00:10:34Danielcreate